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Downtime

Streaming API Down and Sluggish Responses

Oct 12 at 02:25am MDT
Affected services
mstdn.ca

Resolved
Oct 16 at 11:09pm MDT

We've resolved the Streaming API problem! It's now back up and running.

Updated
Oct 16 at 12:36am MDT

We had about an hour latency on the "default" queue today. Resources have been tweaked and we're caught up again.

The Streaming API remains offline but we're making progress.

Thanks again for your patience.

Updated
Oct 15 at 03:08am MDT

The instance has been optimized and queues have returned to normal.

The Streaming API continues to be a challenge but are working on resolving. Until then, the service is in "slow mode" but shouldn't impact day-to-day use.

Updated
Oct 13 at 12:18am MDT

The instance has caught up with the job back-up and is no longer latent.

The Streaming API issue remains. Thank you for your continued patience.

Updated
Oct 12 at 03:18pm MDT

We identified a problem with the Puma web configuration and have put in a fix, this has sped up the service significantly. We're watching for any continued errors.

The Streaming API continues to be down. Thank you for your patience!

Created
Oct 12 at 02:25am MDT

Post the upgrade to v4.3+glitch, we're experiencing problems with the Streaming API and notice the web app is not responding as quickly as we'd like.

We are investigating and hope to have a fix in place soon. In the mean time, due to live updating isn't available, please (sparingly) refresh your browser to retrieve new toots.