Previous incidents

December 2022
Dec 29, 2022
1 incident

Mastodon Service Degraded

Degraded

Resolved Dec 29 at 03:48pm MST

Queues have cleared up and are now maintaining a steady state.

1 previous update

Dec 28, 2022
1 incident

Mastodon upgrade and maintenance

Maintenance

Resolved Dec 29 at 01:45am MST

Maintenance is continuing to progress successfully.

Completed:
- PostgreSQL database migration
- Gold-master VM snapshot
- Applied recent Glitch patches

Ran out of time steps:
- Partial Glitch patches
- Deploying ElasticSearch and completing an initial sync
- Deploying LibreTranslate and downloading required language libraries
- Reinstating monitoring products and initializing StatsD

Thank you for your patience as we worked through some of these steps. Another downtime may be ...

3 previous updates

Dec 23, 2022
1 incident

Mastodon Service Degraded

Degraded

Resolved Dec 23 at 11:12pm MST

Web servers have been upgraded to a dedicated CPU cluster and a configuration patch has been implemented.

2 previous updates

Dec 05, 2022
1 incident

ISP Network Connectivity

Degraded

Resolved Dec 06 at 04:33am MST

Our ISP's Engineering team has confirmed the resolution of the issue with networking in our data centre.

1 previous update

November 2022
Nov 29, 2022
1 incident

Infrastucture Upgrades

Maintenance

Resolved Nov 29 at 12:00am MST

Infrastructure upgrades from Ubuntu 18.04 LTS to 22.04 LTS are underway.
Additional upgrades of Mastodon to the most recent glitch version are underway

Downtime is expected.

Nov 24, 2022
2 incidents

Infrastructure changes continued

Maintenance

Resolved Nov 24 at 11:30pm MST

Please be advised that another round of infrastructure changes is scheduled for tonight and some downtime is expected.

Mastodon upgrade & infrastructure changes

Maintenance

Resolved Nov 24 at 03:28am MST

Upgrades have been completed for the evening.

Unfortunately there are items that could not be actioned during this upgrade and are scheduled to the next available window.

2 previous updates

Nov 23, 2022
1 incident

500 Errors

Degraded

Resolved Nov 26 at 01:07am MST

HTTP 5xx errors have been resolved.

3 previous updates

Nov 20, 2022
1 incident

API calls degraded

Degraded

Resolved Nov 21 at 10:35pm MST

A fix has been implemented and admin are monitoring logs and metrics.

2 previous updates

Nov 19, 2022
1 incident

Mastodon upgrade (v4.0.2+glitch)

Maintenance

Resolved Nov 19 at 02:50am MST

Mastodon Canada has been upgraded to v4.0.2+glitch. Thank you for your patience!

1 previous update

Nov 15, 2022
1 incident

Mastodon upgrade (v4.0.1+glitch)

Maintenance

Resolved Nov 15 at 10:34pm MST

Mastodon Canada has been upgraded to v4.0.1+glitch. Thank you for your patience!

1 previous update

October 2022
No incidents reported